We try hard to consistently deliver great customer service. That doesn’t mean we’re perfect, but if we get it wrong, then we’ll do everything to put it right.
Each and every one of us are bikers, and we love our bikes just like you love yours. We treat every bike that comes through the workshop as if it were our own.
We’ve got four technicians in the workshop available to work on your Kawasaki, – and a Kawasaki Master technician in the business. We have full factory diagnostic equipment – naturally – and use all of the latest Kawasaki Approved tools to work on your bike. All of our technicians are ready to give exceptional service.
We won’t change any parts without your authority, try hard to give accurate and timely updates when your bike is in the workshop and if you want any parts back, then please let us know and we’d be happy to oblige (other than oil filters, which frankly, are too messy to return).
We are certified by VOSA to run MOT testing facilities, and are competitive on tyres and all genuine Kawasaki parts and accessories. Give us a call now 0191 272 3830, option 2 and we’ll offer the best service and advice we can.
Factory-Trained Technicians — Your bike is in the hands of factory trained mechanics who know every bolt and bearing.
Genuine Parts, Real Expertise — We only use genuine parts, and we never cut corners.
State-of-the-Art Workshop — Equipped with the latest tools and diagnostic tech.
We’re Trusted by Bikers — With 5-star reviews and loyal customers, we’re the go-to name for motorcycle servicing in Newcastle and the North East
Whether you need…
An annual service
Motorcycle Health Check
MOT
Official Kawasaki diagnosis plugin
Tyre Fitting & Balancing
...or quotes for replacement parts or panels
Find out more about menu service plans for your new or used Kawasaski
Book or enuquire about an MOT for your Kawasaki at Kawasaki Newcastle
Enquire about tyres for your Kawasaki Motorcycle or scooter
Don’t leave your next adventure to chance. Keep your motorcycle or scooter in peak condition with a service you can trust.
Book your service today — or send us a quick enquiry, and we’ll get your bike back on the road where it belongs.
Maybe the repair you were looking for is going to cost more than you budgeted, or that major service that you should have been expecting is now just around the corner.
Perhaps you want to go touring and need some luggage fitting as part of your service before you go.
Whatever the reason, you can spread the payments over four equal monthly payments with Payment Assist with no interest to pay, and no credit checks under £1,000.
BOOK A SERVICE AT
KAWASAKI NEWCASTLE
Newcastle Motorcycles are licenced by the FCA (registration number 660607) as a non-independent credit broker. Newcastle Motorcycles has access to a limited number of lenders as a non-independent credit broker. Finance available subject to credit acceptance to UK residents aged 18 or over. Guarantees and indemnities may be required. Terms and conditions apply. Offer may be varied, withdrawn or extended at any time. All figures are correct at time of publication but may be subject to change. What does this mean? Essentially, we’re non-independent because we only work with a limited number of finance providers and cannot search nor advise on the whole market for your best option to fit your circumstances. What’s a credit broker? We make introductions on your behalf to a limited number of lenders, but we are not the lender itself. Meaning for example, when you take out finance on a new Honda motorcycle we may introduce you to Honda Finance Europe (the lender) and your finance agreement is between you and them. We are not an independent financial advisor. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation. What about fees and commission? We don’t charge you a fee for an introduction to a lender, however the lender typically may pay us commission for a successful introduction. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). The lenders we work with could pay commission at different rates. However, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement.” All of our finance is offered at the same rate to each customer, we don’t vary the rate. How am I scored? Different lenders have different methods of scoring you for your suitability of your finance application. We are not privy to the score, nor how they arrive at it. We only get notification of an acceptance, referral or decline. If you want to speak to any of the finance providers, their details are below. If you want to make a complaint Please telephone or write to the following address in the first instance. We’ll endeavour to resolve any complaint quickly and painlessly. If you want to write to the finance houses directly, please see the details below Newcastle Motorcycles Ltd, Dealer Principal, 195-199 Scotswood Road, Newcastle. NE4 7DD Tel: 0191 282 2868